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Frequently Asked Questions

General Questions

Do we take insurance?
At this time we do NOT take insurance.

What type of payments do we accept?
We accept cash, debit/credit card, HSA, FSA, CareCredit, and Cherry. 

Are we open on Saturdays? 
Only by appointment 10 AM - 12 PM.

How long have we been open?
We have been open since April 2023!
 

Medical Weight Loss Questions

Are labs required?
Yes, labs are required to start any medical weight loss medication here at Legacy Health & Wellness.
 
What are we looking for in the labs?
Our provider Lucy is looking at your A1c levels to check if you are prediabetic/diabetic. If you are then she is looking at the severity of it. She is also looking at liver and thyroid function, as well as white blood cell count, and 

Can I start my medication the day of my consultation?
Yes, If you have all the requirements you can start the medication the day of your consultation.

Are the injections done in office or at home?
We offer weekly in-office injections or at home vials! 

How often do I weigh in?
If you are coming in weekly for an in-office shot, then you weigh each week. If you are doing at home then you come in monthly to weigh in.
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What dosage will I start at?
If new to Semaglutide, the starting dose will be .025 mg and 2.5 mg for Tirzepatide. Dosing is different if you have been on these medications in the past. 

If I've already been on Medical Weight Loss, do I still need labs?

If you've had recent lab work (3-6 months) from PCP or another source we will accept those. If you haven't had recent labs, you are still required to get them done. 

Medical Service Questions

Can you prescribe Adderall?
No Lucy does not prescribe Adderall.

Do you treat kids?
No unfortunately Lucy does not see children. Only patients who are 13 and up. 

Botox Questions

How long does Botox last?
Results typically last 3 to 4 months, depending on the area treated, dosage, and your body’s metabolism. With regular treatments, results may last even longer over time.


When will I see results after my Botox treatment?
You’ll begin to notice results within 3 to 5 days, with full effects visible at around 2 weeks.

What if I want more Botox?

We treat conservatively, its always better to do less and inject more as time goes by. If you feel you need more Botox please wait 2 weeks before returning, that way you let the Botox sit and watch its full effect. 

Will I look frozen or unnatural?
Like mentioned previously we treat conservatively! We can always inject more units if you feel like you want need/want that look. We feel its best to start small and work up!

Is there any downtime after Botox?
No downtown but majority of the time there will be raised bumps where injected that look like ant bites. We recommend avoiding strenuous exercise, lying down, or rubbing the treated areas for at least 4 hours.

Can I get Botox if I’m pregnant or breastfeeding?

No. Botox is not recommended for those who are pregnant or breastfeeding.

How much does Botox cost?
At Legacy Health & Wellness, Botox is priced per unit, (anywhere from $7 to $12 a unit) and we’ll determine your total cost during your consultation based on your specific goals and areas treated.

PRP Microneedling Questions

Does PRP Microneedling hurt?
A numbing cream is applied before treatment to keep you comfortable. Most clients describe it as mild pressure or a light scratching sensation.

How many treatments will I need?
Results vary by skin goals, but most people see noticeable improvement after 2-3 sessions spaced about 4–6 weeks apart. For deeper scars or wrinkles, a series of treatments is recommended.


Is there any downtown?
Yes, mild redness and sensitivity (similar to a sunburn) can occur for 24–48 hours. Most clients resume normal activities the next day with proper skincare and sun protection.

Can PRP Microneedling be combined with other treatments?
Absolutely! It pairs beautifully with Hydrafacials, Botox, or skincare treatments to enhance overall results and skin health.

Who preforms this service?
Our wonderful Botox Nurse, Sam Garcia RN, MSN! She will draw your blood, spin it, and then microneedle it into the skin!

How long does this treatment take?
Please reserve an hour and a half for consultation, treatment, and talking! 

Waxing Questions

What types of waxing do you offer?
We offer hard, soft, & sugar wax for a personalized treatment! Best part, there is no price difference. 

How long should my hair be before waxing?
Hair should be about ¼ inch long (around the length of a grain of rice) to ensure the wax or sugar can grip the hair properly for best results.

How long do results last?
You can expect smooth skin for about 3 to 4 weeks, depending on your hair growth cycle and the area treated.

Does waxing hurt?
Depending on what area you are getting waxed there can be a quick pain associated with it. It’s temporary and gets easier with consistent waxing!

How should I prepare for my appointment?
Exfoliate gently 24 hours before, wvoid lotions or oils on the area the day of your appointment, and wear loose, comfortable clothing afterward

What should I do after waxing?
Avoid hot showers, sweating, or sun exposure for at least 24 hours. Keep the area clean and moisturized, and exfoliate a few days later to help prevent ingrown hairs. 

Laser Hair Removal Questions

What areas can be treated?
Almost any area can be treated! Common areas include the face, underarms, arms, legs, bikini, back, and chest. During your consultation, we’ll customize a treatment plan based on your goals.

How many sessions will I need?
Most clients need 6 to 8 sessions spaced about 4 to 6 weeks apart for best results. Hair grows in cycles, so multiple treatments ensure we target all active follicles. (we have packages available!)


Is laser hair removal permanent?
Laser hair removal significantly reduces hair growth — most clients see up to 90% permanent reduction. Occasional maintenance sessions may be needed over time.

Does it hurt?
Most people describe the sensation as a quick sting. Our laser technology is designed to minimize discomfort, and cooling features help keep treatments comfortable.

Is there any downtime?
There’s no downtime — you can resume normal activities immediately. Mild redness or sensitivity may occur for a few hours, similar to a light sunburn.


Who is a good candidate for laser hair removal?
Laser hair removal works best on people with light to medium skin tones and dark hair, but our technology can safely treat a variety of skin types. Darker skin tone may need more than recommended treatments. We’ll evaluate your skin and hair during your consultation to ensure the best approach

How should I prepare for my appointment?

Shave the treatment area 24 hours before your session, avoid tanning or self-tanners 2 weeks before, don’t wax, pluck, or tweeze before treatments (the hair root needs to stay intact).

What should I do after treatment?
Avoid hot showers, saunas, or sun exposure for 24–48 hours. Use gentle skincare and sunscreen daily to protect the treated area.

Sclerotherapy Questions

Is sclerotherapy painful?
Most clients describe the injections as mild discomfort or a quick pinch. Any temporary stinging or cramping usually subsides within a few minutes.

How long does the procedure take?
A typical session lasts 30 to 60 minutes, depending on how many veins are being treated.


When will I see results?
You may start to notice improvement within 3 to 6 weeks, with full results developing over 2 to 3 months. Some veins may require multiple sessions for best results. Multiple treatments are needed for best results. 

Is there any downtime after sclerotherapy?
There’s minimal downtime. You can return to normal activities right away, but it’s recommended to avoid strenuous exercise, hot baths, or direct sun exposure for 24–48 hours after treatment.

Are there any side effects?
Mild redness, bruising, or swelling at the injection sites can occur but usually resolve within a few days. Wearing compression stockings after treatment can help minimize these effects and improve results.


How long do results last?
Treated veins are permanently closed, but new veins can develop over time. Periodic touch-up treatments may help maintain your results.

 
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GENERAL DISCLAIMER
THESE SERVICES HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. THESE PRODUCTS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE. THE MATERAIAL ON THE WEBSITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT MEDICAL ADVICE. ALWAYS CONSULT YOUR PHYSICIAN BEFORE BEGINNING ANY THERAPY PROGRAM. ANY DESIGNATION OR REFERNECES TO THERAPIES ARE FOR MARKETING PURPOSES ONLY. 
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